Information We Collect
When you register or use the ss13 platform, we collect various types of information to ensure our services operate safely and efficiently. Below are the main categories of information collected:
Full name, email address, phone number, date of birth, and encrypted password collected at registration. This information is used to verify your identity and manage your account.
Records of deposit and withdrawal transactions in MYR, bank names, and transaction reference numbers. Full bank account numbers are not stored directly by ss13.
IP address, browser type, operating system, screen resolution, and device identifiers. This data helps us detect suspicious access and optimise the user experience.
Game records, bets, activity logs, and platform usage time. This data is used for security purposes, fraud detection, and service improvement.
Why This Information Is Required
Ss13 uses collected information solely for legitimate and necessary purposes. We do not use your data for any other reason without clear prior notice.
- Account Verification & Security: Verifying that each user is a genuine individual entitled to access the platform, and detecting suspicious login attempts.
- Financial transaction processing: Properly managing deposits and withdrawals in MYR, including recipient verification and audit records.
- Platform improvements: Analysing usage patterns to improve the interface, performance, and overall user experience.
- Service communications: Sending important notifications related to your account, transactions, policy updates, or promotions in line with your consent.
- Legal compliance: Complying with applicable legal requirements, including reporting obligations and anti-money laundering prevention.
Cookie & Tracking Usage
Cookies required for core platform functions such as login, session management, and security. These cookies cannot be disabled as they directly affect platform operations.
Used to understand how users interact with the platform. This data is collected anonymously and helps us continually improve the user experience.
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the ss13 platform.
Data Storage, Security & Sharing
Data Security Measures
Ss13 takes data security seriously. All personal information is stored on encrypted, protected servers. Access to user data is restricted to authorised personnel only, and all access is logged for audit purposes.
Retention Period
Personal information is retained for as long as your account remains active, or for as long as necessary to fulfil the purposes outlined in this policy. After account closure, certain data may be retained for a defined period to meet legal compliance requirements before being securely deleted.
Third-Party Sharing
Ss13 does not sell or rent users' personal information to any third party for marketing purposes. Information is only shared in the following limited circumstances:
- Verified payment processors facilitating financial transactions in MYR.
- Statutory authorities where required by law or court order.
- Technical service providers bound by strict confidentiality agreements.
Your Rights as a User
As an ss13 platform user, you have clear rights over your personal information. We respect and support you in exercising those rights.
You have the right to request a copy of the personal information we hold about you. Requests can be submitted through customer support and will be processed within a reasonable timeframe.
If the information we hold about you is inaccurate or out of date, you have the right to request a correction. Log in to your account and update your profile details, or contact support for further assistance.
You may request the deletion of your personal information, subject to applicable legal obligations. Account closure and data deletion requests can be submitted to the ss13 support team.
Policy Changes & How to Contact Us
Ss13 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Any significant changes will be communicated via in-platform notifications or email to registered users.
Users are responsible for reviewing this policy periodically. Continued use of the ss13 platform after any changes are published constitutes acceptance of the latest version of this policy.
If you have any questions, concerns, or wish to exercise your privacy rights, please reach out to our support team:
Privacy-related requests will be processed within 7 business days. For more information, please also visit our FAQ page.
Your Account, Your Privacy
Ss13 is committed to keeping your data secure. Register with confidence and enjoy a safe online entertainment experience with us.
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